Jensen is experiencing tremendous growth and we are currently searching for an Area Manager.
Job Summary
Manage daily operations of sites within assigned territory to ensure delivery of high-quality service to clients. Responsible for client and employee retention, crew productivity, and workplace safety.
Job Description
Essential Functions of the Job:
- Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
- Conduct walkthroughs with client and other company representatives as appropriate
- Schedule, assign, and direct production teams to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
- Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
- Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
- Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
- Review and approve timecards for accurate and timely submission to payroll
- Analyze and understand cost reports and budget variances related to contract projects
- Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
- Collaborate with Service & Operations Support to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to client
- Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
- Meet or exceed annual sales goals
- Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
- Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
- Constantly promote and encourage adherence to company policies and best practices
- Direct supervision of 2-4 crews
- Direct team activities, establishing task priorities, labor hour management, scheduling and tracking work assignments, providing guidance, and ensuring availability of resources
- Problem resolution
- Recommending potential clients to business development team, based on current relationships
Qualifications
Required knowledge, skills and abilities:
- Bachelor's degree in Business Administration, Landscape Architecture or Horticulture, or at least 3 years related work experience
- Ability to read, write and comprehend English
- Ability to speak effectively before employees and clients
- Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
- Strong relationship building and customer relations skills
- Strong management and leadership skills
- Experience working the commercial property managers a plus
- Effective oral and written communication
- Ability to operate commercial landscape equipment and tools
- Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
- Ability to prioritize multiple tasks and perform well under deadlines
- Organizational skills
- Flexibility
- Basic understanding of Microsoft Excel, Word and Outlook
- As required by state and federal law
- Valid driver license issued by the state where employed
- Commercial Pesticide Applicators License, or ability to obtain within 1 year
- Certified Landscape Technician (CLT) or ability to obtain within 1 year
Jensen Corporate Holdings, LLC is an Equal Opportunity employer
Jensen Corporate Holdings, LLC is an E-Verify participating employer
Jensen is an On Demand Daily Pay employer