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Associate Account Manager

Location
Denver, Colorado
Job Type
Permanent
Posted
21 Jul 2022

Company Description


Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021 and 2022! 

Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's technology and services manages over a billion dollars in job advertising annually on behalf of more than 1,500 clients.

Job Description

Appcast is currently seeking an organized and detail-oriented Associate Premium Account Manager to operate in an account management supportive role. They will be responsible for performing tasks with the Appcast Premium software solution, troubleshooting technical issues, and providing ongoing support to the Account Management team. 

 Responsibilities

  • Provide timely and accurate data to Account Managers regarding their requests
  • Keep up to date with product enhancements, changes, or glitches
  • Investigate bugs and technical issues, then work with our Product team to resolve
  • Build campaigns, feeds, and expansions within the Appcast platform
  • Provide direct and reactive support to a segment of Premium accounts
  • Support the Account Management team and it's customers for various needs and tasks

Qualifications

  • Has experience in customer service or account management
  • Is tech savvy and has a background in software sales or software management
  • Has a bottomless well of understanding and patience
  • Strong attention to detail, is extremely organized, and has strong follow-up' skills
  • Has a passion for problem-solving
  • Is keen on working in a startup environment, where processes and products are constantly changing and evolving
  • Has excellent written and verbal communication skills and can relay information in a timely manner
  • Desires to become knowledgeable about the Appcast products and continue learning our account management methodology

Expected Salary Range: $45,000-$55,000

Additional Information


Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021 and 2022!

  • We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast' technology and services manage over half a billion dollars in job advertising annually on behalf of more than 1,500 clients. 
     
  • We have an amazing culture driven by great people. HQ in Lebanon, N.H. with offices in Boston, MA, New Brunswick, Canada and Minsk, Belarus, Appcast is a subsidiary of StepStone, one of the world's largest job classified businesses, and a proud member of the Axel Springer SE family. To better understand our company culture, read  Our Story  and check out  Working at Appcast  on our website.
     
  • We take care of our employees. We also are focused on being a place where smart, driven people of all backgrounds and experiences want to come to work and have opportunities to learn and grow. We pay our employees well and offer an exceptional, all-inclusive benefits package so that our employees can take care of their families and each other. We like to get together and have fun, we like to have great food and snacks in our offices, we like to volunteer and give back to our communities, and we like bringing dogs to our offices.

All your information will be kept confidential according to EEO guidelines.

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Details

  • Job Reference: 664008070-2
  • Date Posted: 21 July 2022
  • Recruiter: AppCast
  • Location: Denver, Colorado
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent