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Bakery Customer Service and Candy Lead

Uniontown, Ohio
Job Type
8 Sep 2022

Job Summary

Act as a key player in making sure that the Bakery Team delights and wows our guests each day with presenting our cakes, cookies, and breads with a smile. Provide leadership, motivation, and expertise for all area of candy including Grocery, Produce, and Floral.

Job Description

  • Education Desired: High school diploma or equivalent
  • Education Desired: Bachelors Degree - Retail Management, Business Administration or similar
  • Experience Required: 3 to 5 years; Retail Work Experience or Store Leader recommendation
  • Experience Desired: Solid understanding of bakery and Candy field; Knowledge of Market District customer service requirements
  • Lifting Requirements: Up to 50 pounds

Job Responsibilities:

  • Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
  • Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits.
  • Create unique value-added candy confections. Including but not limited to chocolate/caramel dipped fruit, cotton candy, etc.
  • Direct Team Members by using work lists as well as understanding and performing all duties required of a clerk. This includes directing, overseeing, and evaluating all training of new and current Team Members.
  • Maintain safety as a top priority in all aspects of our work, for our Team Members, guests, and products while exceeding health and OSHA requirements.
  • Drive department performance by fostering superior guest service, and maintains operational excellence to exceed established budgeted sales, control inventory, and achieve productivity goals.
  • Comply and perform self-assessments to maintain necessary standards and pass all Steritech, internal, and external audits. Complete incident checklists as required.
  • Perform all functions of a Team Leader in his/her absence, when necessary and where appropriate. Desire to become a Team Leader.
  • Cultivate a foodie culture by sharing excitement and passion for food with Team Members and guests.
  • Understand and adhere to all relevant local, state, and federal laws/guidelines as well as company policies.
  • Responsible for reporting any incidents in violation of these guidelines.
  • Attend and conduct daily team huddles as directed by Team Leader.
  • Understand and adhere to the Collective Bargaining Agreement, if applicable.

About Us

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
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  • Job Reference: 706655030-2
  • Date Posted: 8 September 2022
  • Recruiter: Giant Eagle
  • Location: Uniontown, Ohio
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent