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Customer Service - French Speaking

Oakham, Leicestershire
£24,000 to £26,000
Job Type
6 Sep 2022
JOB TITLE: French Speaking Customer Service Adviser LOCATION: Oakham SALARY: £24,000-£26,000 CONTRACT TYPE: Permanent HOURS: (Apply online only) THE OPPORTUNITY: Our client is on the lookout for a French Speaking Customer Service Adviser to join a fast growing and already well established business based in Oakham. This is a fantastic opportunity to work in a diverse and fast paced environment to highlight your excellent communication and language skills. THE ROLE & YOUR RESPONSIBILITIES: Daily contacts with new and existing Customers over the phone and emails / chatting system To prioritise requests and endeavour to provide outstanding customer service experience To report to the Customer Service Manager To investigate and escalate users' issues and complaints To provide reports and maintain statistics To maintain the customer database Translation & general administration duties EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Fluent French Language - Verbal and Written - Essential Previous experience working within a Customer Service environment. Strong communication skills liaising with internal and external stakeholders. Ability to work in a fast paced working environment when time is of the essence. Be able to prioritise workload with minimal supervision. Computer literate Areas Commutable from Oakham Melton Uppingham Leicester Peterborough Stamford
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  • Job Reference: 705455823-2
  • Date Posted: 6 September 2022
  • Recruiter: Supersede Recruitment Partners
    Supersede Recruitment Partners
  • Location: Oakham, Leicestershire
  • Salary: £24,000 to £26,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent