Apply for this job now

Field Care Supervisor

Location
Greenwich, London
Salary
£22,000 to £25,000
Job Type
Permanent
Posted
6 Sep 2022
The ongoing field supervision of support workers. Plus, ensuring that patient or service users requirements are met whilst maintaining compliance of care and nursing standards in accordance with Local Authority policies and procedures. The day-to-day care support to the Operational Network, assisting with the running of care clients in their area. To ensure that a skilled workforce is in place, and they are able to deliver safe quality care to all clients. Working as an effective team member by taking responsibility for assessing, planning, implementing and evaluating the day-to-day operational & clinical care provided to service users with health needs. Mandatory Requirements Full driving license and access to own vehicle is essential. Minimum of a level 2 care qualification. On-call duties on a rotational pattern. Skills in care and risk assessments and writing support plans. Effectively manage relationships with local authority A good understanding of the process of service delivery in a care setting. To undertake MAR chart and daily log audits Live local Kind, Caring and a good sense of humour Person Specification Responsibilities Monday to Friday 9 am till 5 pm with additional hours for on call support. General Standards • To act in a professional manner. • To adhere to the Luu-Bridgets Healthcare and Local Authority policies and procedures and relevant contract specifications. • Treat with complete confidentiality, all patient information of which you have knowledge. • To report any area of concern to the Branch Manager, and Continuing Care Case Manager or Team Leader. The job description will be reviewed annually and may be amended after discussion with the post holder. Operational Management and Business Development • To ensure that the client receives the appropriate care package and that continuity of care is a priority. • To provide telephone support to clients and care staff and where necessary, to work as a hands on carer. • To assist the Branch Manager in auditing the standard of service delivery to clients by: • Conducting spot checks and supervisions • Client satisfaction questionnaires • Attending review meetings with client / family / local authority / health personnel as required • Creating and updating client care plans in accordance with Luu-Bridgets Healthcare policies and procedures • Any other administrative procedures required by the Branch / Line Manager • To assist Branch with Care Workers interviews & compliance • All patient safety incidents to be escalated as per Company Risk Management Policy & Strategy • To assist with Risk Management training to all existing Care Workers • To complete the Risk Assessments and care plans of all domiciliary packages. • To work shift patterns / unsocial hours as per the clinical needs of the packages • Demonstrate the ability to manage the caseload effectively, dealing with unexpected issues e.g. Sickness. • Delegate staff in conjunction with Branch Manager, according to skill mix, workload and service user dependency. Customer Service, Team working, planning and organising • To supervise staff on community placements ensuring that they provide care in accordance with the Care Plan and that all staff abide by company policies and procedures • Actively support, research and audit • In conjunction with Case Managers, review and update case-managed continuing care. • Identify suitable Care staff and organise induction and training courses with Case Manager for level 1 packages only (within skill set) • Assist and deliver training for all specialist training needs (within skill set) • Clinically supervise and appraise staff involved in level 1 Clinical Care packages as well as Domiciliary care packages • Liaise with Clinical Care consultant or Branch Manager for operational support and case manager for clinical support • Advise and support the CC consultant with any clinical issues • Provide a high standard of evidence-based care to patients in line with Luu-Bridgets Healthcare and Local Authority Policy & Procedures whilst adhering to contract specifications. • Have day-to-day responsibility for assessing, planning, implementing and evaluating standards of care provided in the community by Clinical Support Workers. • Support the Regional Case Manager in the service delivery of continuing healthcare. • Ensure own knowledge, skills and expertise is up to date. • Ensure new and junior staff are assessed as competent before undertaking enhanced roles e.g. PEG feeding, (within skill set) Mandatory Requirements Full driving license and access to own vehicle is essential. Minimum of a level 2 care qualification. On-call duties on a rotational pattern. Skills in care and risk assessments and writing support plans. Effectively manage relationships with local authority A good understanding of the process of service delivery in a care setting. To undertake MAR chart and daily log audits Live local Kind, Caring and a good sense of humour. What you will get Free DBS Mileage paid for Full training Good career progression
Apply for this job now

Details

  • Job Reference: 705461743-2
  • Date Posted: 6 September 2022
  • Recruiter: Luu-Bridgets Healthcare Ltd
    Luu-Bridgets Healthcare Ltd
  • Location: Greenwich, London
  • Salary: £22,000 to £25,000
  • Sector: Healthcare & Medical
  • Job Type: Permanent