WHAT YOU'LL DOThe onboarding and continuous development of our BST staff is one of the highest priorities at BCG. As the Global Learner Portfolio Senior Manager for one of the corporate functions, you'll oversee the strategy, development, delivery and continuous improvement of the functional learning journey for Business Services staff.
In this role, you will be a critically important strategic partner. You'll work closely with functional leadership, human resources and L&D to ensure that learners have the skills needed today and for the future to drive BCG success as well as robust opportunities to develop and grow their careers. You will build relationships at all levels, including senior leadership, ensuring learning enables the function strategy. You will identify the learning and development needs, define their learning curriculum, select and design (internally, by purchasing from/partnering with external providers) and roll-out of learning modules, measure impact.
YOU'RE GOOD AT Working through ambiguity; Translating business strategy to learning strategies demonstrating flexibility to shift from strategic to tactical work depending upon the situation and role required
Acting as a learning business partner to key stakeholders, ensuring that solutions are relevant, prioritized, aligned to talent needs, built quickly, and delivered to land impact
You enjoy partnering with training teams, SMEs, and other internal stakeholders to assess training needs and select the most appropriate process, structure, technology, and delivery formats to suit your learning goals
You have a passion for learning and development. To you, innovative learning and utilizing the L&D technologies and new L&D settings are especially important
You enjoy working with people from different geographies with different backgrounds. You are good at influencing both internal and external stakeholders, including senior stakeholders, with your confident, competent, and convincing demeanor plus your above-average service orientation
You enjoy performing in a fast-paced, intellectually intense, service-oriented environment and managing tight timelines and deliverables across multiple projects and teams while staying true to BCG's values and culture
You impress with your strong communication skills, and you manage potential conflicts, easily deescalating them with your tact
Your analytical expertise enables you to measure the impact of your projects and drive decisions based on data
You are comfortable working with ambiguities, and are motivated to take the driver's seat even though sometimes roles & responsibilities are not clearly defined
You enjoy working within a complex matrix structured organization; experience doing so virtually is strongly preferred
You're dynamic, reliable, collaborative, and motivated, and keep a cool head even in difficult situations
YOU BRING (EXPERIENCE & QUALIFICATIONS) You are a college graduate and have at least 8-10 years of relevant work experience. Advanced degree or adult learning background preferred
You have solid project management experience
You have excellent leadership and influencing skills, and you are confident in managing Senior Stakeholders
You bring deep knowledge about current developments in the L&D space, methods, and tools. Professional experience in training as a trainer, coach or designer
You have demonstrated experience of working in a global environment and managing a complex stakeholder network
You are fluent in the English language - oral and written
Professional knowledge of Slack, MS Teams, Trello, Jira, Smartsheet would be a plus
YOU'LL WORK WITHBCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
ADDITIONAL INFORMATIONCandidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.