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IT Technology Technician

Location
Warroad, Minnesota
Job Type
Permanent
Posted
1 Aug 2022
At Marvin, we make windows and doors inspired by how you live so you're inspired to live well. We are driven by the momentum of four generations of innovation and excellence to imagine and create better ways of living. Our business reaches across the nation and our products are represented around the world. With our commitment to our local communities and to providing innovative solutions using new technology, we are always looking for ways to move our people, as well as our business, forward.

IT Technology Technician

In this position, you will be responsible for providing technical support and solutions to all Information Technology users.

Essential Job Functions include the following:

Participates as a member of the Helpdesk to log and resolve calls for support of Information Technology users.
Assists in the administration and support of Network and Technology Management.
Troubleshoot, repair, and perform preventive maintenance on network equipment, computers, printers, scanners, and other peripherals.
Assist in the support and administration of network cabling (install, terminate, and troubleshoot), video conferencing, and multi-media audio visual equipment.
Research, analyze, and test Information Technology solutions and assist with training end-users
Maintain and develop documentation and procedures, sharing knowledge and effectively communicating with team members and management.
Assist with efficiency/cost reduction in the area of Information Technology.
Participate in department on-call support if needed.

Knowledge, Skills, and Abilities

To perform the job successfully, an individual should demonstrate the following competencies:

Knowledge of Microsoft desktop operating systems and Microsoft Office applications is required.
Knowledge of networking principles and security protocols required.
Experience with Active Directory preferred.
Training/certification in scissor and boom lift operations is optional (ability to access network connections for installation, troubleshooting and repair).
Occasional lifting of up to 50 lbs.
Ability to work from a ladder.
Excellent communication skills (written and verbal).

Qualifications:

Associate degree in computer/network support and two-years of related experience and/or training; an equivalent combination of both experience and training will be considered in lieu of a degree

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.

EOE
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Details

  • Job Reference: 674058496-2
  • Date Posted: 1 August 2022
  • Recruiter: Marvin
  • Location: Warroad, Minnesota
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent