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Reporting Analyst

Bognor Regis, Sussex
£35,000 to £45,000
Job Type
3 Sep 2022
Reporting Analyst Up to £40,000 per year 40 Hours per week Goodwood, West Sussex Are you a Business Analyst with experience in the automotive industry? MSX International has the job for you! MSX International is currently recruiting for a Reporting Analyst to work with a luxury vehicle brand to monitor technical cases and Warranty claims trends. The Role Day to day, the Reporting Analyst will deliver metrics from various data sources and systems to identify trends The Reporting Analyst will create quality improvement reports to expedite customer repair solutions, thus increasing customer satisfaction and reducing warranty repair costs. As part of this role the Reporting Analyst will: present reports, analysis, and improvement recommendations to Senior Management collaborate with and support other departmental teams in improving business practices and processes support engineering with improvement reports identify trends within data sets forecast predications on failure rates and costs provide information to the Technical and Warranty teams on KPIs to improve fix implementation About you This is an ideal role for an experienced Business Analyst who enjoys delivering data and insight reporting. The ideal candidate will be experienced in collating, analysing and reporting data, with a passion for reporting on metrics and business information from various data sources on time and to a high standard. To be considered for this role, the Reporting Analyst will have: previous experience within an OEM Automotive Aftersales environment (preferable) knowledge of Dealer Systems (DMS) the ability to interpret data and produce reports excellent Microsoft Office skills, in particular MS Excel and Access What s in it for you? At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: Up to £40,000 per year Paid expenses for travel as required 25 days Annual Leave entitlement (plus Bank Holidays) Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme Exclusive discounts on everyday purchases Exclusive discounts on car purchases Working pattern and location 40 Hours per week Permanent Monday-Friday Goodwood, West Sussex About MSX With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Warranty & Technical Parts & Service Channel Management Customer Engagement Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
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  • Job Reference: 703043813-2
  • Date Posted: 3 September 2022
  • Recruiter: MSX International Limited
    MSX International Limited
  • Location: Bognor Regis, Sussex
  • Salary: £35,000 to £45,000
  • Sector: Transport & Logistics
  • Job Type: Permanent