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Sales Customer Service Executive (Inbound)

Morpeth, Northumberland
£21,000 to £22,000
Job Type
6 Sep 2022
This is an exciting opportunity to join a team of a forward thinking, well-established promotional merchandise distributer. Our client source, designs and supplies promotional merchandise and clothing to a wide range of clients from a board spectrum of industries. The business pride themselves on outstanding customer service and innovative ideas. The management team have over 40 year s experience within in the sector but works with a youthful exuberance and energy to produce engaging and impactful products for our clients. We are looking for individuals who are confident, engaging communicators and are totally customer focussed to join our small and friendly team. You should be passionate about customer service, exceeding targets and building strong client relationships. Key Duties and Responsibilities: You will be the point of contact to customers dealing with their sales enquires via emails and inbound calls. Onboarding new clients - taking briefs from customers and finding best solutions for them. Developing trusted relationships with customers and providing excellent customer service throughout. Responsible for processing new orders, sourcing item and preparing quotations. Liaising with Business Account Executive and Account Manager colleagues General administration duties Requirements: Previous customer service experience Strong IT skills and the ability to pick up new systems and products quickly Excellent communication skills Capable of working in a fast-paced environment where you will have multiple projects on the go at once Driven to achieve and exceed targets Willing to go the extra mile In return, there is a competitive salary with relaxed, friendly and supportive working environment with scope for career progression
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  • Job Reference: 705458645-2
  • Date Posted: 6 September 2022
  • Recruiter: Zenith People
    Zenith People
  • Location: Morpeth, Northumberland
  • Salary: £21,000 to £22,000
  • Sector: Sales & Marketing
  • Job Type: Permanent