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Team Lead Peer Recovery Coach

Baltimore, Maryland
Job Type
1 Aug 2022
Job Summary:
Builds a professional relationship with the Peer Recovery Coaches (PRC), empowering them to be successful in their role. This includes, providing guidance and direction around topics such as boundaries, self-care, time management, professionalism, and ethics. The Team Lead should be regularly available and able to provide support at scheduled and non-scheduled times as needed by the PRC. The Team Lead meets regularly with the SBIRT team and Supervisor to assess program success, challenges and maintains relationships with community treatment provider and resources.
Minimum Qualifications:
High school graduation or equivalent. Residency within the target population preferred. Peer Recovery Specialist Certification by the State of Maryland required.
Previous 2-year experience as a Peer Recovery Coach. The candidate must be actively engaged in his/her own recovery program with a minimum of three years demonstrated personal recovery in sustained abstinence from alcohol and/or drug use.
Peer Recovery Specialist Certification by the State of Maryland required.
Knowledge, Skills & Abilities:
Effective oral and written communication skills. Personal knowledge of the target population, as shown by residency in that neighborhood. Cultural competency. Knowledge of local resources and system navigation. Advocacy and community capacity building skills. Care coordination skills. Motivative interviewing skills to promote healthy behavior change. Outreach methods and strategies. Ability to bridge needs and identify resources. Understanding of ethics and confidentiality issues. Ability to use and understand health information technology.
Primary Duties and Responsibilities:
1. Assists the Supervisor in monitoring performance issues. Contributes to the performance evaluation process by providing feedback to the Supervisor and assisting with the creation of professional development plans for Community Health Advocate staff members.
2. Advocates for individual and community health equity.
3. Supports integration of Peer Recovery Coaches as members of hospital team and facilitates positive working relationships.
4. Assists patients in accessing substance abuse related services, including but not limited to: obtaining a treatment facility, medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services. 5. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. 1. Provides mentoring and coaching of staff related to performance. 2. Meets regularly with SBIRT Team and Supervisor to assess program success, challenges and provides consultation on patient issues, when needed. 3. Assist Supervisor with periodic chart reviews and audits. 4. Collects, tracks and reports of data and assures provision of reports/updates according to established timelines. 5. Maintains relationships with community treatment providers and resource site to ensure adequate treatment capacity in support of program goals.
6. Identifies needs for staff education and or training.
7. Assures compliance with program protocols.
8. Assists Supervisor with development of work schedule for team members.
9. Documents all patient encounters; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the patient. Documents activities, service plans, and outcomes achieved by patient in an effective manner.
10. Educates client on the proper use of the Emergency Room/Health system services and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall wellbeing.
11. Identifies departmental performance improvement opportunities and demonstrates a solution-oriented approach in addressing those issues.
12. Oversees the orientation of new Peer Recovery Coaches hires by establishing the plan and monitoring progress in conjunction with other staff, as necessary.
13. Performs other duties as assigned.
14. Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.
15. Serves as a liaison between communities, individuals and coordinated health care organizations. Staffs community events and activities as needed.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
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  • Job Reference: 673803228-2
  • Date Posted: 1 August 2022
  • Recruiter: MedStar Health
  • Location: Baltimore, Maryland
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent